Contact
Centers API
Descope systems downstream from desktop agents
What can it do?
Reduce PCI scope
Descope your contact centers by removing raw data from everything downstream of your desktop agents.
Easily integrate with common PIN pads
Leverage prebuilt integrations with many Magtek, Ingenico, Verifone, ID Tech, and other devices.
Tokenize via IVR and DTMF channels
Capture sensitive data at the point of entry to reduce scope and minimize risk for contact centers.
How does it work?
Capture data from agent desktops
Send us your sensitive data
The data is captured via IVR, DTMF, or a PIN pad device and then forwarded to TokenEx for tokenization.
Tokenize to reduce risk and scope
Receive a token in place of sensitive data
Use a length- and format-preserving token from TokenEx to retain the original data’s value and utility without adding risk.
How our API can be useful for your business
Our simple, easily accessible API documentation contains everything from data flows to code snippets, giving you the information you need to begin testing right away.
Achieve your business goals
The following guides and API documentation will help you successfully integrate with our platform.
Get sandbox access
If you don’t yet have access to the TokenEx Test environment, contact sales for a TokenEx ID and API key.
Why is it valuable?
“We never touch any payment data in our contact centers, retail stores, websites, or in the field. And that’s a big relief.”
Tyson Martin
Chief Information Security Officer, Orvis
How can I get it?
Let’s talk about your business to see how we can help.
